The car remained in the service for a dispute with the insurance company

The joy of the new car did not last even a month. A small accident was enough and the car went to repair. And there it remained. The insurance company refused to reimburse the service for all costs. He asks for money from the owner – until he pays, he will not give him the car.

Just before the Christmas holidays, the parents decided to help their daughter purchase of a new Volkswagen Passat B8. Used station wagon free it made it easier for the mother to transport a several-month-old baby with a pram. A small accident was enough.

A few days after importing the car from France and after a problem-free however, passing all the mandatory inspections resulted in an accident. And that at goes down to the garage of the shopping center in Nitra. The car was then driven by my father young mother Peter Benczy, on whom the vehicle is also written. The driver, what he bumped into a Passat B8, he immediately admitted the mistake. He planned to pay for all the damage from your compulsory contractual insurance.

So far, everything looked promising. But then the stretchers began due to payment for repair. “Kooperativa insurance company first tried not recognize the insured event. She changed her mind only after the delivery of photo documentation. No our problems did not end even then, “said Benczy. According to the insurance company things unrelated to the accident were also repaired on the vehicle. She decided therefore pay only part of the repair. “The injured party claimed the damage from the obligor contractual insurance of our client. The service performed tasks and repairs on the vehicle damaged, which were not related to the damage to the vehicle caused by our client. The insurance company acknowledged and reimbursed the damages that were identified by that they were caused by our client, “said a spokeswoman for the Kooperativa insurance company Silvia Nosková Illášová.

He now asks an authorized Porsche Nitra service from a young mother and her father pay extra EUR 2,478.06, otherwise the vehicle will not give them. The young mother is so without cars. And he doesn’t seem to get to it without payment. “I am single the mother of the newborn and the car was to be used for transport. For several years now We have been detained by the Porsche Nitra service for weeks and we with a small child we travel by public transport or rent cars, “she said Petra Benczyová.

Repair beyond damage?

Immediately after the accident, he inspected the damaged vehicle for the insurance company an employee of Slovexperta. The company is based on its website deals with the complex issue of car damage events for insurance companies Kooperativa, Vienna Insurance Group and Komunálna poisťovňa. Her staff are responsible for inspecting for damage caused by traffic accidents, calculation of repair costs and also prepare documents for liquidation damage. “According to my information, the Slovexperty employee incorrectly determined possible point of collision. He also allowed himself to make repairs, despite insuring them he rejected the event, “says Benczy.

However, the insurance company denies that people would allow it to be so expensive repair. “Our technician has documented damage to the vehicle for purposes solution of damage for which the insured client is responsible for us, “she said Nosková Illášová. The record of motor vehicle damage is not according to confirmation of insurance indemnity. The insurance company claims to be serviced also communicated the extent of the repair. “The service may carry out repairs only to the extent which the insurance company authorizes on the basis of an investigation into the occurrence of the occurrence of damage. Our insurance company followed these standards, but the service started the correction before the delivery of the final opinion, “added Nosková Illášová.

However, the service refuses to fix anything extra and without consent insurance companies. “We have fixed the things that have been stated in accordance with the guidelines vehicle and an expert assessment of the extent of the repair as recorded in the records on damage to the vehicle. Arbitrarily, we are beyond the scope of the repair Porsche Inter Auto service manager responded to the insurance company’s claims Slovakia František Šimko.

The car remains in service

In an effort to get money for the robot performed, the service proceeded to detention cars. “We repaired the vehicle in accordance with the order and to the extent specified in the vehicle damage records drawn up by the company Slovexperta, a contractual partner of the Kooperatíva insurance company, and we are did not ascertain whether any damage had been to the vehicle before the present one insured event and the customer us when writing the order form to he did not warn of such damage, “said Šimko.

However, Benczy claims that he was not aware of the damage before the accident car. And he did not even consent to repair the vehicle beyond the extent of the damage caused by a traffic accident. His daughter doesn’t like being with his father they became hostages throughout the dispute. “It simply came to our notice then they didn’t agree on what we should pay for? ”Benczy asks.

According to the service, they have to solve the situation with the insurance company. “In this so far we are – Porsche Nitra service – the only one of all stakeholders who have incurred actual costs. And just we are fighting for the reimbursement of these costs, “said Šimko.

The joy of the new car did not last even a month. A small accident was enough and the car went to repair. And there it remained. The insurance company refused to reimburse the service for all costs. He asks for money from the owner – until he pays, he will not give him the car.

Just before the Christmas holidays, the parents decided to help their daughter purchase of a new Volkswagen Passat B8. Used station wagon free it made it easier for the mother to transport a several-month-old baby with a pram. A small accident was enough.

A few days after importing the car from France and after a problem-free however, passing all the mandatory inspections resulted in an accident. And that at goes down to the garage of the shopping center in Nitra. The car was then driven by my father young mother Peter Benczy, on whom the vehicle is also written. The driver, what he bumped into a Passat B8, he immediately admitted the mistake. He planned to pay for all the damage from your compulsory contractual insurance.

So far, everything looked promising. But then the stretchers began due to payment for repair. “Kooperativa insurance company first tried not recognize the insured event. She changed her mind only after the delivery of photo documentation. No our problems did not end even then, “said Benczy. According to the insurance company things unrelated to the accident were also repaired on the vehicle. She decided therefore pay only part of the repair. “The injured party claimed the damage from the obligor contractual insurance of our client. The service performed tasks and repairs on the vehicle damaged, which were not related to the damage to the vehicle caused by our client. The insurance company acknowledged and reimbursed the damages that were identified by that they were caused by our client, “said a spokeswoman for the Kooperativa insurance company Silvia Nosková Illášová.

He now asks an authorized Porsche Nitra service from a young mother and her father pay extra EUR 2,478.06, otherwise the vehicle will not give them. The young mother is so without cars. And he doesn’t seem to get to it without payment. “I am single the mother of the newborn and the car was to be used for transport. For several years now We have been detained by the Porsche Nitra service for weeks and we with a small child we travel by public transport or rent cars, “she said Petra Benczyová.

Repair beyond damage?

Immediately after the accident, he inspected the damaged vehicle for the insurance company an employee of Slovexperta. The company is based on its website deals with the complex issue of car damage events for insurance companies Kooperativa, Vienna Insurance Group and Komunálna poisťovňa. Her staff are responsible for inspecting for damage caused by traffic accidents, calculation of repair costs and also prepare documents for liquidation damage. “According to my information, the Slovexperty employee incorrectly determined possible point of collision. He also allowed himself to make repairs, despite insuring them he rejected the event, “says Benczy.

However, the insurance company denies that people would allow it to be so expensive repair. “Our technician has documented damage to the vehicle for purposes solution of damage for which the insured client is responsible for us, “she said Nosková Illášová. The record of motor vehicle damage is not according to confirmation of insurance indemnity. The insurance company claims to be serviced also communicated the extent of the repair. “The service may carry out repairs only to the extent which the insurance company authorizes on the basis of an investigation into the occurrence of the occurrence of damage. Our insurance company followed these standards, but the service started the correction before the delivery of the final opinion, “added Nosková Illášová.

However, the service refuses to fix anything extra and without consent insurance companies. “We have fixed the things that have been stated in accordance with the guidelines vehicle and an expert assessment of the extent of the repair as recorded in the records on damage to the vehicle. Arbitrarily, we are beyond the scope of the repair Porsche Inter Auto service manager responded to the insurance company’s claims Slovakia František Šimko.

The car remains in service

In an effort to get money for the robot performed, the service proceeded to detention cars. “We repaired the vehicle in accordance with the order and to the extent specified in the vehicle damage records drawn up by the company Slovexperta, a contractual partner of the Kooperatíva insurance company, and we are did not ascertain whether any damage had been to the vehicle before the present one insured event and the customer us when writing the order form to he did not warn of such damage, “said Šimko.

However, Benczy claims that he was not aware of the damage before the accident car. And he did not even consent to repair the vehicle beyond the extent of the damage caused by a traffic accident. His daughter doesn’t like being with his father they became hostages throughout the dispute. “It simply came to our notice then they didn’t agree on what we should pay for? ”Benczy asks.

According to the service, they have to solve the situation with the insurance company. “In this so far we are – Porsche Nitra service – the only one of all stakeholders who have incurred actual costs. And just we are fighting for the reimbursement of these costs, “said Šimko.