The future of the postal service will depend on its capacity for innovation, according to the UPU

9 October 2015

On World Mail Day, the director of the Universal Postal Union (UPU) assured that the future of the postal service will depend on its ability to innovate and adopt new technologies.

“From liberalization to privatization and the emergence of competition, the postal service has faced many challenges to its survival, but none as great as the development of modern information technology,” said Bishar A. Hussein in a message to the occasion.

However, the UPU director stressed that successful postal services have taken up these challenges as opportunities to modernize and create new market segments.

To achieve this innovation, Hussein stressed that it will be essential to develop digital skills, along with relevant regulatory frameworks that support the new environment. For successful integration, postal services will have to build an efficient network that is connected both virtually and physically, with a local and international presence.

With the adoption in September of the new development agenda for the next 15 years, the UPU director said that postal services “play an even more important role as an infrastructure for progress.”

“Given its universal nature, the post is well positioned to drive the economic, social, financial and digital inclusion of all citizens of the world,” he said. “Through its extensive network, the postal service should target small and medium-sized businesses as well as the underserved population as a new business frontier.”

Since 1969, more than 150 countries celebrate World Post Day every October 9, the anniversary of the founding of the UPU in Bern, the capital of Switzerland.

9 October 2015

On World Mail Day, the director of the Universal Postal Union (UPU) assured that the future of the postal service will depend on its ability to innovate and adopt new technologies.

“From liberalization to privatization and the emergence of competition, the postal service has faced many challenges to its survival, but none as great as the development of modern information technology,” said Bishar A. Hussein in a message to the occasion.

However, the UPU director stressed that successful postal services have taken up these challenges as opportunities to modernize and create new market segments.

To achieve this innovation, Hussein stressed that it will be essential to develop digital skills, along with relevant regulatory frameworks that support the new environment. For successful integration, postal services will have to build an efficient network that is connected both virtually and physically, with a local and international presence.

With the adoption in September of the new development agenda for the next 15 years, the UPU director said that postal services “play an even more important role as an infrastructure for progress.”

“Given its universal nature, the post is well positioned to drive the economic, social, financial and digital inclusion of all citizens of the world,” he said. “Through its extensive network, the postal service should target small and medium-sized businesses as well as the underserved population as a new business frontier.”

Since 1969, more than 150 countries celebrate World Post Day every October 9, the anniversary of the founding of the UPU in Bern, the capital of Switzerland.